Returns Policy
At Hypo Solutions Ltd, we understand that sometimes a product may not meet your expectations. Whether it’s due to a change of mind, a product defect, or any other reason, we want to ensure that you feel supported throughout the returns process. Our goal is to make this experience as smooth and hassle-free as possible for you.
We offer a comprehensive returns policy that allows you to return products within a specified timeframe. If you find that a product isn’t right for you, please reach out to us within 14 days of your purchase. We believe in the quality of our eco-friendly cleaning solutions, but we also recognize that individual needs may vary.
To initiate a return, simply contact our customer service team. They will guide you through the process, ensuring you have all the necessary information and support. We ask that products be returned in their original packaging and condition whenever possible, as this helps us maintain our commitment to sustainability.
In the case of defective products, we want to make it right. If you receive a product that is damaged or not functioning as intended, please let us know right away. We will arrange for a replacement or a refund, depending on your preference. Your satisfaction is our priority, and we want you to feel confident in your purchase.
Once we receive your returned item, we will process your refund promptly. Please allow a few business days for the transaction to reflect in your account. We appreciate your patience during this time.
We also encourage you to share your feedback with us. Your insights help us improve our products and services, ensuring that we continue to meet your needs effectively. If you have any questions or concerns about our returns policy, don’t hesitate to reach out. We’re here to help!
Thank you for choosing Hypo Solutions Ltd. We’re committed to providing you with high-quality, eco-friendly cleaning solutions and a supportive experience every step of the way.